Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

Models
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  • Jeffrey S.10-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Easy scheduling and service

  • Walter A.09-29-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Good experience, no problems.

  • Reyna M.09-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Branden T.09-28-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    Worked hard to get me another golf r allocation after an unfortunate delivery issue.

  • Hernan T.09-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Thank you to Michael a grate service advisor

  • Wilson Y.09-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Always top of the line service and waiting area. Monthly coupons to help keep cost of owning a VW manageable.

  • Oksana T.09-26-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Great experience, very nice people. Daniel and Adriana were very helpful. Thank you!

  • Erick M.09-24-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Andrew D.09-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Very good service, also cleaned and dried the car. About 1.5 hour for the oil change. Getting time down to an hour would be excellent.

  • John K.09-22-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Everyone at Volkswagen of Palatine is polite and professional!!