Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Jolanta W.10-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Very helpful and always professional stuff.

  • Witold B.10-29-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Charged for service and didn't perform (tire rotation)

  • Daniel L.10-27-2024

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Very proffesional team focused to the customer satisfaction.

  • Edwin P.10-27-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Ralf S.10-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    very quick help, friendly and knowledgable

  • Ed B.10-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Diana M.10-20-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Adriana and Dave were very professional, both very knowledgeable and able to answer all my questions. The time I spent at the dealer went so fast and they made us feel comfortable.

  • Nicole N.10-20-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Mark S.10-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Service was to change oil and rotate tires part of "included" PM of vehicle. I find out later that the tires were not rotated. That does not give you confidence that any of the service work was done properly.

  • Jaime M.10-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I took my car gor service ,I waited for 4 hours when they toll me tha the part never vome in it was in back order they could say that as doon as zI get there.