TYPE:ServiceMODEL:TaosYEAR:2022
Average Score (229 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
I like the way how they take care of customers.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
I’ve always been treated with respect and kindness at this place. As long as I own this car I will continue to come here for service
TYPE:ServiceMODEL:TiguanYEAR:2019
I am very disappointed with my recent service experience. Despite paying a significant amount for a transmission fluid replacement, I was not provided with clear documentation or video evidence of the procedure, as promised by your staff. Additionally, no explanation was given regarding whether key components like the fine filter were replaced, which is critical for an effective service. Furthermore, my concern regarding persistent squeaking noises from the suspension was dismissed as ‘normal wear and tear.’ This explanation seems inaccurate, as the problem persists and clearly impacts the driving experience. It feels as though the team did not allocate sufficient time or resources to thoroughly investigate or resolve the issue. Unfortunately, I left your service center with no resolution and little confidence in the quality of the work performed. I expected much better from your dealership and hope you will address these shortcomings in the future.
TYPE:ServiceMODEL:PassatYEAR:2018
The service took a little longer than anticipated.
TYPE:ServiceMODEL:Golf RYEAR:2018
TYPE:ServiceMODEL:ID.4YEAR:2023
It was easy to schedule the appointment and the appointment was hassle-free.
TYPE:SalesMODEL:TiguanYEAR:2024
Great price, great service, wow
TYPE:ServiceMODEL:TiguanYEAR:2022
Team got me in and out efficiently, and took care of a low battery in my remote key for me!
TYPE:SalesMODEL:TiguanYEAR:2024
Professional staff. Friendly, kind, helpful, and honest. Never feel pressured or manipulated.