Average Score (229 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

229 Ratings

4.7 Average

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  • James K.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Mike in service is great to work with. Knowledgeable and friendly.

  • Michael S.08-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Aaron A.08-20-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    the team did a great job and made me feel really confident that I made the right decision to go with a VW (again)

  • Daniel R.08-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Allen G.08-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    They did not try to sell add ons!

  • Tom K.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Robin B.08-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Kurt B.07-31-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Our sales representative Rob was very helpful and understood our request for us not to be pressured. Patrick the GM couldn’t have been more helpful than he was.

  • Christian B.07-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    All fine! Got the two open recalls done, got a loaner, anything to complain about

  • Lori G.07-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022