TYPE:ServiceMODEL:TiguanYEAR:2023
Mark, my service advisor was Great. He took me in without making an appointment due to the issue I’m having with my 2023 Volkswagen Tiguan SE-R Line. Thank you very much Mark!!!
Average Score (230 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2020
Dropped my tire off to be patched. Very friendly and accommodating. Even the call to let me know it was done was extremely professional and friendly.
TYPE:SalesMODEL:TiguanYEAR:2024
Everyone was very professional and kind. They were not pushy about anything and did not get frustrated when I began to negotiate. No surprises when I was purchasing the car and filling out all of the paperwork.
TYPE:ServiceMODEL:AtlasYEAR:2022
I've always had great service with VW when it was part of Napleton and since it's changed to WAG. I hope the service continues not that Charlene is no longer with your company. We've dealt with Charlene since 2004 and she was the main reason we kept buying cars from Napleton and then WAG.
TYPE:ServiceMODEL:AtlasYEAR:2022
They all did a Great job.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2024
Overall customer service on all ends of their business. Just outstanding every single time.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Volkswagen is a great vehicle dealer,customer service is excellent, great vehicle brand!