TYPE:ServiceMODEL:Golf GTIYEAR:2019
Average Score (230 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2023
When I took my car in for an oil change and car wash, I pointed out a few places that had gummy spots on my car from wrapping. The receptionist said she would ensure that this was pointed out to be addressed before my car was washed. Unfortunately, no one took care of this and therefore I was very disappointed.
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
The whole experience was golden tier level. Jack, the salesman we have mostly interacted with, is not only a very empathic and knowledgeable professional but a very pleasant person and wonderful host. Kyle, the owner, can be taken as a model in terms of elegance and politeness. The actual financial part of the process was a breeze with Dave, the finance wizard. Both me and my wife warmly recommend Volkswagen of Palatine as a prime level dealer to buy the next car - worth all the money!
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Well organized, clean, efficient and friendly
TYPE:ServiceMODEL:JettaYEAR:2020
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:SalesMODEL:AtlasYEAR:2024
When we told them our price point, they came back with the right number without haggling. Because we paid cash, we were out of there in record time. Everyone was very cordial.