Average Score (230 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

230 Ratings

4.7 Average

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  • Erik S.10-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service was awesome.

  • Bryan N.10-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Yvonne W.10-15-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Always satisfied with the service that's provided for the care of my Volkswagen Beetle

  • Adrian D.10-14-2024

    TYPE:ServiceMODEL:PassatYEAR:2021

    Hello, Went for an oil change a few days ago to this location Mike( Michael Calderon) helped me in a very professional manner and also performed a 45 months service to my car. Everything was paid in full and covered by the VW warranty. Thank you for the Best service! Mike is The Best in Service department! My car runs like a Rolex watch. Regards Adrian M Dragoi

  • Olha H.10-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Annegret H.10-07-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Our experience at Volkswagen of Palatine was excellent, the Salesman Brock was very knowledgeable and courteous, we would buy another car from him. The Finance manager Josh was also excellent. We are very pleased with Team that assisted us. Thank you, we recommend VW of Palatine. Everyone was very friendly. Thank you! We love our New Tiguan!

  • Jason W.10-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Friendly customer service, nice waiting area.

  • Jackie P.10-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Santiago M.10-03-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Mary S.10-02-2024

    TYPE:ServiceMODEL:JettaYEAR:2019